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General terms and conditions

Introduction

The company Abas Del Savio, with registered office in via vecchia fermana 57 / a,63812 Montegranaro (FM), P.IVA IT 02048750448 (the following ADS), is the proprietor of the trade mark Louiskeyton, which markets and distributes through the website www.louiskeytonshoes.it (below “Site”), which owns.

The present general conditions of sale (the following general terms and conditions), governing the purchase of products Louiskeyton (the following Products), performed remotely by computer via the site. Those purchases are reserved by site users who wish to avail themselves of the services of sale of products (Here Customers).

The customer is obliged to inform themselves and to review the terms and conditions before completing your purchase online. Such information, In fact, are intended to be read, understood and fully accepted by the customer when placing a purchase order.

The customer must therefore comply with these terms and conditions and any exempted ADS feel conditions other than those agreed not in force as a precautionary measure in writing.

 

Products

The products available for purchase online are footwear, clothing and fashion accessories.

All products are subject to late availability. ADS reserves the right to modify at any time the limits to the quantity and/or the type of merchandise sold on the site.

The customer will be immediately informed if his order would be unworkable because of unavailability of the ordered product.

 

Prices

The site product prices are expressed in € (Euro). Excludes delivery charges, unless otherwise expressed indication.

ADS check constantly that all prices on the website are correct, but this can guarantee the absence of errors. In the event that an error in the price of a product, ADS will give the customer an opportunity to reconfirm the purchase of products at the correct price or to cancel the order.

 

Promotions

ADS reserves the right to perform particular conditions of sale or promotions on the products featured on your site. The conditions apply to promotions will be covered from time to time from ADS by special communications to its customers. However will not be disciplined differently, you will apply these terms and conditions.

 

Registration

To complete a purchase on the site you must be registered. How to register to the site requires filling out a form in electronic format, whose fields must be filled out with your personal data and your e-mail address. Such data shall be processed in accordance with the current legislation of protection of Privacy. Following the registration, the customer shall be the holder of a personal account which can access through a username and a password to access confidential. Customer will not disclose your password to any third party for any reason.

The customer will be held responsible for any illegal actions and behaviors and at odds with the regulations in force or with these general terms and conditions, committed by anyone who uses in his stead the personal account. The customer must promptly inform any theft in ADS, loss or loss of password, and any misuse by third parties for the account or its key word of that has come to my attention.

 

Purchase mode

For the purchase of products the customer will have to fill in and send the ADS purchasing order form in electronic format, by following the instructions contained in the site. The customer shall add the product into “shopping bag” and, After you have reviewed and accepted the contribution for delivery costs, as well as the General conditions, the Privacy Policy and conditions on the right of withdrawal, to select the desired payment type and choose the option “Making Order”.

 

Purchase confirmation

With the confirmation of the order the customer sends to ADS a purchase proposal, understand and acknowledge that you have read all the information provided during the procedure and to fully accept the General conditions.

The purchase is concluded when the customer gets the debit authorization on the part of the offeree company, the credit card used for payment or confirmation, you have chosen different ways of payment (es. C.O.D., Bank transfer). The order sent by the customer shall be binding for ADS only if the entire purchase procedure has been completed regularly and properly, without any evidence of error on part of the site. ADS is not liable for malfunctions of the handler-dependent data transmission network. ADS will convey to the customer, via e-mail, a confirmation of receipt of the purchase order sent by customer, containing the essential characteristics of the products purchased, the date and time of the order, the ADS address, a breakdown of the price, the method of payment chosen by the Customer, delivery costs. The customer must immediately check the contents of the communication and report immediately to the ADS any errors or omissions.

 

Payment mode

The customer can pay the price of the products and associated costs by credit card, Paypal, C.O.D. (Cash on delivery; Mark), wire transfer and recharging PostePay.

In order to prevent fraud on the Internet, payment is made and managed over the network directly in the PayPal gateway, that are responsible for the transaction, and preservation of information related to each order (such as credit card number, the expiration date, etc ...), including financial information.

ADS is never aware of the extremes of the credit card and other financial information, and is not therefore able to store them or keep them in any way.

The transaction will be charged to the customer only after verification by the offeree company paper.

For payment by bank transfer, If it is available, you need to make the arrangement within 3 days from the date of purchase.

The purpose of the Bank shall be the order reference number, released at the time of purchase, the name and surname of the customer.

The dispatch of the product will be made as soon as there is confirmation that the amount has been credited to the account of the company (the credit varies depending on the country or the payer Bank)

Bank Details:

Beneficiary: Alessio Del Savio Company - Via Vecchia Fermana 57 / a– 63812 Montegranaro FM

Name of the Bank: POSTE ITALIANE

IBAN: IT70X0760113500000006601821

SWIFT Code: //

 

Shipping & taxes

In Italy and EU countries, ADS forwards with the DDP (Delivery Duty Paid), so in these destinations the goods will arrive directly to the place indicated without having to pay anything in addition to what you paid at the time of the order.

For all other countries, uses the formula DDU * (Delivery Duty Unpaid), so the carrier could occur with a separate Bill which requires the payment of duties and taxes required by local authority.

 

Shipping and Delivery

For delivery of purchases, the customer can choose delivery address; for security reasons, they won't do you ship to PO boxes. In this regard,, they only address information, submitted at the time of the order.

For every order placed on the site, ADS will issue an invoice for the goods shipped, with the value of individual items, for the purposes of D.P.R. 445/2000 and (D).. 52/2004. The invoice is attached to the parcel. For the issuance of the invoice, authentic information provided by the customer at the time of the order. No variation in the invoice you can, After the issuance of the same. For items in the invoice balance report discounted amounts.

As a general rule, delivery costs are payable by the customer and are separately indicated in the order form, unless otherwise expressed indication.

Shipments are made through SDA express courier.

Orders will be shipped and delivered from Monday to Friday, excluding Bank holidays and public holidays. Orders placed over the weekend will be processed on the next working day.

The products will be shipped within a maximum of 12 (twelve) working days from the day following the day on which the client has transmitted the order to ADS. Estimated delivery times, for Italy and Europe vary from 1 to 5 working days; for all other destinations vary depending on the target location between 2 and working 20gg.

ADS is not responsible for unforeseeable delays and for those due to customs controls and operations, or to force majeure.

For the delivery of goods requires the presence of the customer or its representative at the address indicated in the order. Upon arrival of the goods, the customer is requested to carefully inspect the parcel before signing delivery proof of shipment.

If for any reason the package appears tampered with the customer is asked to sign the receipt "subject", or refuse delivery. If the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the parcel, the customer is asked to immediately contact the courier and inform to ADS at info@louiskeytonshoes.it

If the package is not delivered due to Customer-dependent (wrong address, always absent recipient, phone number is incorrect, etc.), or if the customer refuses delivery, shipping costs, undelivered goods costs and any customs charges will be deducted from the refund due to the customer.

Where ADS may not be able to deliver the ordered goods because of unexpected unavailability, even temporary, of the products, It will give timely notice to the customer, and in any case no later than the 10 (ten) days, via e-mail. The amount already paid by the client will be refunded in the same manner payment was received.

 

Shipment number

When the order is shipped, customers will receive an email from ADS with the tracking number and a link to track your shipment.

Resi, cancellation of orders and right of withdrawal

ADS will ensure complete customer satisfaction.

If for any reason the customer is not satisfied with your purchase, items not worn, unused and undamaged, and accompanied by the invoice, can be returned for exchange rates cut, or refund within 15 days from the date of receipt of the goods.

To request a return authorization, the customer must absolutely send a request to the address info@louiskeytonshoes.it

E-mail must be specified in the code of the article you wish to return and desired compensation: size exchange or refund. Upon receipt of the return request, ADS will send to the customer a written confirmation, with detailed instructions.

ADS reserves the right to refuse the return of those products that are not complying with the above requirements.

The shipping costs for returning products are charged to the customer, unless otherwise stated; any cost incurred by the customer for the return will be non-refundable; the costs incurred by ADS for any customs clearance of goods, will be debited from the amount of the refund.

Refunds will be made as soon as completed receiving and verifying the article made: will be made with the same method of payment for the purchase. ADS will send a notification email once your refund.

For orders paid by credit card the amount refunded will be available to customers in about 10 days, and will still be visible on the next paper statement. These times may vary depending on the banking circuit of the credit card used.

For orders paid through Paypal the amount will be returned to the original account.

ADS will not be liable for reimbursement or compensation for those products returned which have been lost, they have been stolen or damaged.

Should the customer wish to change or cancel the order confirmed, must send an email to the address info@louiskeytonshoes.it, within 24 hours since it was made.

 

Errors and inaccuracies

ADS aims to provide constantly updated information on the website.

However, you cannot guarantee that the site will be completely free of any errors. The site may contain typing errors, inaccuracies or omissions, some of which may refer to, the availability of the product and the fact sheet of the same.

ADS reserves the right to correct errors, inaccuracies or omissions including after an order has been sent and reserves the right to change or update information at any time without prior notice.

 

Guarantee of authenticity

ADS guarantees the authenticity of all products purchased on the site. Louiskeyton brand products are made with the best materials and are packed by hand. All products are made in Italy and handmade.

ADS will not be liable for, If the color of the products displayed on this site are different from original, due to a particular configuration of the computer that is used by the customer or its malfunction.

It is possible that the design studio ADS decides to make changes to models in production or decide not to produce even. In such eventuality, ADS will contact the customer to obtain expressed approval of changes and proceed to shipping or cancel your order and provide a refund.

All intellectual property rights such as trademarks, service marks, shape marks, pictures, characters, design, music, videos, software, codes and format scripts are the exclusive property of ADS. The material contained on the site is protected by copyright. No page or content of this site may be reproduced, also partially, without prior and express written permission.

 

Modification of terms and conditions

These terms and conditions are governed by Italian law.

ADS reserves the right to modify the present general conditions of sale at any time. Any changes, changes, cancellations or additions will take effect immediately after publication thereof on the site.

In the event that disputes arise regarding the interpretation and enforcement of these general conditions of sale between ADS and Reviews, such disputes are referred to the exclusive competence of the Firm.

 

Contacts

For further information and assistance on site or on how to purchase online please you to contact us at the following e-mail address: info@louiskeytonshoes.it or at the address below:

By Alessio Del Savio

Via Vecchia Fermana 57 / a– 63812 Montegranaro FM – Italy

Tel. +39 327 1639017+39 327 1639017

 

Returns and Cancellation

 

ADS will ensure complete customer satisfaction.

ADS will refund the entire cost of the Products(€ 12 excluding postage)that they are returned by the Customer not worn, unused and undamaged.

Refunds will be made using the same payment method for the purchase.

For tax reasons,The purchased goods may be returned within maximum 10 (ten) days from the date of delivery,it is the date of delivery courier,after that timing is' can only make the article change.

Delivery costs are not refundable.

The shipping costs for returning products are charged to the customer; any cost incurred by the customer for the return will be non-refundable.

ADSo reserves the right to refuse the return of those products that do not conform to the requirements referred to in the preceding paragraph.

ADS will promptly reimburse the customer within and no later than 30 days from the date of receipt of the written order cancellation and return.

ADS will send a notification email once your refund.

It is recommended that you ship the products to be returned using an insured carrier in order to trace shipment.

ADS will not be liable for reimbursement or compensation for those products returned which have been lost, they have been stolen or damaged. Pursuant to section. 64 of D. Lgs. n. 206/2005, the customer is entitled to withdraw from the contract without penalty and without specifying the reason within a period of 15 (Fifteen) working days that shall run from the date of receipt of the products, except as provided in paragraphs(SHIPPING INCLUDED IN CASH).To exercise the right of withdrawal, the customer shall send to the following address:

By Alessio Del Savio – Via Vecchia Fermana 57 / a– 63812 Montegranaro FM – Italy

a written communication, with acknowledgement of receipt, containing:

– the manifestation of intention of using the right of withdrawal pursuant to art. 64 of D. Lgs. 206/2005;

– an indication of the goods for which the client wishes to avail itself of the right of withdrawal;

– the order number issued at the time of purchase;

-WE DO NOT ACCEPT IN NO EVENT MADE IN DELIVERY MODE MARK

The communication can be sent within the aforementioned term of 15 (Fifteen) working days also by telegram, telex, and fax, provided that it is confirmed by registered letter with acknowledgement of receipt within the 48 (forty-eight) hours.

Should the customer wish to change or cancel the order presented, must send an email to the address info@louiskeytonshoes.it within 24 hours since it was made.

ADS will do everything possible to fulfill the customer's request. However, once the product has been shipped, the order cannot be cancelled or modified until the goods have been returned to ADS. In this case, reference is made to the procedure described in the previous paragraphs.

 

Privacy Policy & Cookie Policy

Click here to see eg the Privacy Policy

 

 

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